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20 new jobs at Belfast call centre

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A total of 20 new jobs are to be created in Northern Ireland as a spin-off from the opening of a major mobile phone customer contact centre.

Belfast-based telecoms firm Rainbow Communications plans to recruit 20 sales advisers.

The mobile phone company EE has said it will make 250 jobs in Northern Ireland as it returns customer service roles from overseas call centres.

Stuart Carson, a director at Rainbow Communications, said: “We have witnessed significant growth in the past year, not least in our mobile offering due to our partnership with EE who is the only provider of 4G services in Northern Ireland.

“EE’s commitment to Northern Ireland is clear following its announcement to create 250 jobs in Belfast earlier this week and its continued expansion of the 4G network in Northern Ireland, which is already delivering significant value and benefits to businesses here.

“The creation of these 20 new jobs is a significant investment for Rainbow and follows the company’s recent expansion into Scotland. We are committed to providing expertise and value wrapped in a customer service second to none.”

Rainbow Communications supply and manage the telecoms and communications requirements for over 40% of Northern Ireland’s top 200 companies, encompassing calls and lines, mobiles, broadband, inbound, systems, cloud telephony, data and IT services.

The fresh recruitment drive will bring the number of employees to more than 100.

 

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