An outrage at the Outlet

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I felt so sorry for a dear, gentle lady who was trying to be of service to an overbearing, female, middle-aged customer at a retailer at the ‘Outlet’ last Wednesday morning near Banbridge.

To my astonishment, this dear retailer was confronted by the words: “Are you telling me that you do not stock *******?” - ending with: “For if you are, then I’m taking this further!”

As a customer myself, I felt the reverberations of the menacing-like overtones of the outspoken customer’s behaviour.

I felt so sorry for the polite retailer who was subjected to such breathtaking arrogance.

J. Vaughan, Downpatrick