BT customers facing calls and internet price hikes

Increased charges
Increased charges

BT customers face paying more for their phone calls and internet access after the company announced a raft of price hikes.

Calls to landlines and mobiles are rising, along with monthly line rental and call plans, with the changes coming in on September 20.

Broadband prices will also increase by almost seven per cent, the company said.

BT said its price rises come on the back of similar increases by other telecoms providers, including Sky, TalkTalk and Virgin Media.

Among the increased charges are:

:: Calls to UK landlines and 0870 numbers for customers not on call inclusive packages will rise from 9.58 pence a minute to 10.24p, while the set-up fee for landline calls, charged each time a call is connected, goes from 15.97p to 17.07p.

:: Calls to mobiles from a BT landline will rise from 12.77p to 13.65p a minute.

:: Standard line rental is to rise from £16.99 to £17.99, while line rental plus goes up from £18.99 to £19.99.

Monthly call plans are also set to increase. BT’s unlimited anytime calls package will rise from £7.45 to £7.95 a month, for people who signed up before June 20 last year, while unlimited evening and weekend calls go from £2.12 to £2.26 for the same customers.

Those who have bought the packages since then will see the unlimited anytime calls rise from £7.50 to £7.95, while unlimited evening and weekend calls go from £3 a month to £3.20.