Retailers set for £1bn Black Friday bonanza

An associate picks up customer orders at the Amazon fulfillment centre in Hemel Hempstead, Hertfordshire, as it prepares for Black Friday and the busy Christmas period. Photo: Nick Ansell/PA Wire
An associate picks up customer orders at the Amazon fulfillment centre in Hemel Hempstead, Hertfordshire, as it prepares for Black Friday and the busy Christmas period. Photo: Nick Ansell/PA Wire

Black Friday could become the UK’s first £1 billion online shopping day as consumers and retailers yesterday prepared for the annual bargain frenzy.

Online retailers were braced for a shopper onslaught from midnight as deals went live, while some stores were to open their doors from the early morning to customers hoping to snatch bargains on everything from TVs to slippers.

Police have warned shops to ensure they have carefully thought-out security plans in place for the sales following chaos at a number of stores across the UK last year when huge crowds grappled for cut-price televisions and other big-ticket items.

Deputy chief constable Sue Fish, of the National Police Chiefs’ Council Business and Retail Crime unit, warned sales should be appropriately staffed and said police are not a substitute for in-store security.

Experian-IMRG believes internet spending on Black Friday will hit £1.07 billion, a 32% increase on last year’s £810 million - the first time that online retail sales in the UK will surpass £1 billion in one day.

The Centre for Retail Research expects a slightly more modest £966 million online, but predicts total Black Friday sales including at bricks and mortar stores will reach £1.39 billion, with shopping over the entire weekend culminating with Cyber Monday to hit £3.49 billion.

Visa Europe predicts that shoppers will spend £721 million online on its cards today, up from £616 million last year.

Stores have been sending out teaser deals all week, but they announced their biggest savings yesterday, claiming customers can save anything from £10 on a DVD boxset to hundreds of pounds off large kitchen appliances and home technology.

But while stores prepared their websites and distribution centres for unprecedented demand, consumer advocates warned that shoppers should exercise caution amid the rush for bargains.

Martin Lewis, founder of MoneySavingExpert.com, warned that the majority of Black Friday deals “aren’t special” and advised shoppers to cross-check deals with items they actually need.

He said: “Above all, remember, if you don’t want something, don’t need it or can’t afford it, then don’t buy it.”

And Which? urged shoppers to be prepared by registering for alerts from favourite retailers, searching for regular prices ahead of time in order to spot genuine bargains and to be aware that many deals are already available online.