Public transport body Translink has said an incident in which a commuter was allegedly refused travel due to his Linfield attire “did not happen as reported”.
The News Letter and other media reported the claim that the 16-year-old had been told that he could not board a bus on the Lisburn Road in Belfast on Wednesday because of his coat, which bore the south Belfast club’s badge.
The firm said at the time that it takes “complaints of this nature very seriously”.
Translink said: “We have concluded a thorough investigation into this alleged incident which has included a full review of the high-quality CCTV to identify the full facts of this matter.
“From the evidence, we can concur that this incident did not happen as reported.
“This has been a very serious complaint and as such our investigations have been completed without delay.
“We would again reassure our passengers that there is no customer policy referring to passenger clothing when travelling on the bus or train and we pride ourselves in providing vital public transport for the entire community.”