Think twice about coming to an emergency department – our time is precious treating major conditions

Seamus O'Reilly, associate medical director for emergency medicine, Southern Health and Social Care Trust pictured with some colleagues in the Emergency Department in Craigavon Area Hospital
Seamus O'Reilly, associate medical director for emergency medicine, Southern Health and Social Care Trust pictured with some colleagues in the Emergency Department in Craigavon Area Hospital

Over the Christmas period last year there was a 7% increase in people attending emergency departments (EDs) across Northern Ireland.

They provide the highest level of emergency care for patients, especially those with sudden and acute illness or severe trauma. As the doctor responsible for emergency departments in the Southern Trust, I would firstly say that saving lives is the priority for everyone working in ED and that minor ailments such as colds, sore throats and even paper cuts do not require treatment in an emergency department.

I think people sometimes forget that in any emergency department, there are people who are fighting for their lives and our staff are doing everything they can to help them.

People involved in road traffic collisions, anyone with breathing difficulties, chest pains or a serious wound or limb injury all need to be our first priority.

There is a significant number of people attending our emergency departments with minor conditions and they are diverting highly trained doctors and nurses away from the job of helping people who are real emergencies.

Limiting patients to urgent/emergency cases only would allow me and my colleagues to do what we are trained to do, without the distraction of queues of people with minor injuries and illnesses.

It also allows patients with limb or life-threatening problems to receive the attention they need as promptly as possible.

The whole process from the moment a patient arrives in the emergency department until they leave is very carefully managed and monitored by senior medical staff and they know exactly where each patient is at any given time.

People who are assessed as having non-emergency conditions are likely to be treated in the Minors Area and will have to wait until patients with emergency conditions are given the emergency treatment they need.

I make no apology for saying that patients in the Majors Area or Resuscitation area are the priority and that everybody else will just have to wait until care and treatment has been provided to these patients.

The public has a really important role to play in helping ease the pressure on emergency departments and most people do understand when it is appropriate to go to an emergency department.

However, hospital attendance in emergency departments in Northern Ireland is high compared to the rest of the UK.

If there is one message for the public it would have to be - think twice before coming to the emergency department and only come here if you have a serious and urgent condition.

There are other services available like Minor Injuries, GP or GP Out of Hours and pharmacies that can help you so please think carefully before choosing the right one (go to: www.nidirect.gov.uk/choosewell).

• Dr O’Reilly is Associate Medical Director for Emergency Medicine in the Southern Health and Social Care Trust