'An important location for us': Family-founded Northern Ireland accident management firm opens latest facility as it celebrates 30 years supporting motorists
The new facility marks the latest phase of the company’s expansion, with approximately £600,000 invested in new regional hubs this year
Londonderry-based car and motor insurance agency CRASH Services has marked another major milestone in its continued growth with the opening of a new accident management hub in Dungannon.
Located on Circular Road, the facility forms part of a combined investment of approximately £600,000 in the company’s expanding operations across Northern Ireland during 2026. The opening of the Dungannon hub follows the successful launch of a new location in Mallusk earlier this year.
The new premises will provide a dedicated base for co-ordinating support for local motorists following a non-fault accident.
Strategically located in the heart of Mid-Ulster, the Dungannon hub will strengthen the company’s operational coverage across one of Northern Ireland’s busiest transport networks.
CRASH Services already regularly supports drivers involved in collisions on major regional routes, including the M1 and A4. The expansion will further enhance the company’s ability to support, protect and represent motorists across the region, helping them navigate what can often be a confusing, stressful and complex process.
Michelle Murphy, operations director at CRASH Services, said: “An accident can leave motorists dealing with much more than damage to their vehicle. They may be unsure who to contact, how repairs will be arranged or how they will get to work while their car is off the road.
"At CRASH, we know it’s about acting in the best interests of our customers in what can be a stressful and confusing time. That means explaining the process clearly, making them aware of their rights and obligations, and co-ordinating the practical support they need.
“Our new Dungannon hub will become a central facility for us to provide that support to motorists across Mid-Ulster when they need it most. It marks an important location for us, connecting several communities and businesses across a busy road network. As we mark 30 years in business, we remain focused on investing in our people, facilities and services to meet the evolving needs of motorists across Northern Ireland. The opening of the Dungannon hub is another important step in that journey, reinforcing our commitment to providing reliable, customer-focused support.”