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Complaints Policy and Procedure

IPSO – This newspaper and its website is a member of the Independent Press Standards Organisation, the regulatory body for the press, and abides by its code of conduct. If you have a complaint about editorial content which relates to inaccuracy or intrusion, then contact the Editor at the address via contacts below.
If you remain dissatisfied with the response provided, then you can contact IPSO at Gate House, 1 Farringdon Street, London, EC4M 7LG (Tel: 0300 123 2220) or e-mail: 


For more information on all News Letter print and online products please call us direct on 02890 897700. We will be happy to discuss how we can successfully meet your business needs.

If you have a news story please contact the News Desk on 02838 395577 or email Individual reporter's contact details can be found further down the page.


Website enquiries

If you need to contact us regarding our website or our Apps please contact the News Desk on 02838 395577 or email


You may submit a letter to be published by hard copy but preferably by email. All letters should be limited to a maximum of 500 words and we reserve the right to edit your submission. You must state your name and address in all correspondence, whether submitted in hard or electronic format. If you wish us to withhold your name and/or address, you must request this. However, no letter will be published which does not hold the sender's name and address. Please include a daytime telephone number for us to contact you on, should we need to do so. If you wish to submit your letter via email, please send it to: Alternatively, please send it to the address above.

Back Copies

You can purchase back copies, subject to availability, for the previous 3 months by calling the Marketing Department on 028 38393939.

Subscribe to the News Letter

You can avail of our pre-paid voucher subscription and continue to pick up your paper every day from your newsagent the only difference is you'll already have paid for it in advance and made a substantial saving. To order log on to or telephone 0844 991 6464. Alternatively you can have the News Letter posted to your home wherever you are in the world, please telephone the Johnston Press Subscription line on 0844 292 0216

Photograph Sales

Copies of pictures taken by our photographers can be ordered from our office in Linen Hall Street, Belfast, BT1 5JA or by telephoning 028 9089 7700. Alternatively click here to order online you can also order photos from our sister newspaper offices at the following addresses:


Larne Times, 8 Dunluce St, Larne, BT40 1JG

Coleraine Times, 5 Stone Row, Coleraine, BT52 1EP

Londonderry Sentinel, Suite 4&5 Spencer House, Londonderry, BT47 6AA

Mid Ulster Mail & Tyrone Times, 52 Oldtown St, Cookstown, BT80 8EF

Banbridge Leader, Lurgan Mail & Portadown Times, 2 Esky Drive, Carn, Portadown, BT63 5YY

Contact Us

Editorial Contacts

Advertising Contacts

  • Display Advertising
  • Local Display, Feature and Ents
  • Phone: 0289 692 8399
  • Farming
  • Phone: 0283 844 7010
  • Private Advertising
  • Phone: 0289 692 8399
  • Classified Trade Advertising
  • Phone: 0289 692 8399
  • Public Notices
  • Phone: 0289 692 8399
  • Recruitment Advertising
  • Phone: 0207 147 1542

General Contacts

  • Postal Subscriptions
  • Johnston Press Subscriptions Team
  • Phone: 0844 292 0216
  • Pre-paid Voucher Subcriptions
  • Johnston Press Pre-paid Subscriptions Team
  • Phone: 0844 991 6464