Belfast software firm, WorkPal signs £100,000 deal

Belfast-based software company, WorkPal is celebrating its largest international contract win in its 10-year history.

The company, which creates, sells and installs a powerful workforce management tool to businesses around the world, has taken on a three-year £100k deal to supply power generation solutions provider, Edina.

This highly acclaimed WorkPal software will be used to consolidate the workflows of staff across the company’s global operations which includes over 100 service technicians and office administrators across Edina sites in the UK, Ireland, India and Australia.

The company, which reached out to WorkPal during the initial Covid-19 lockdown, has many service technicians working from its sites and out on the road. It realised in the first quarter of 2020 that it needed a platform that would allow streamlined, daily access to engineers timing and location information and chose WorkPal to fulfil these requirements.

Ian Megahey, Sales Director at WorkPal said: “We are delighted to work with Edina to solve any issues it has with workforce management so it can focus on what it does best, being a leading power generation specialist and EPC solutions provider for the engineering, installation and after-care support for gas-fired distributed power plants and standby mission-critical generation.

“It’s timely that this deal, our largest international contract yet, was confirmed as we begin a rebrand of WorkPal which turns 10 this year. Over those years our reach has widened and our client portfolio has grown beyond our expectations.

“We have grown from a small team of five to operating in four locations; Dublin, Glasgow, New Jersey and at our Belfast HQ. We now employ 25 people across the business, which we expect to grow even more in the next few years. We are also now looking at a new office location in London, where some of our biggest clients are located.”

Stephen Nullis, Group Chief Engineer, Edina continued: “As we entered the first lockdown we identified the need for a software solution to manage our service technicians, a platform that encompassed job and asset management that allowed us to go completely paperless. Having evaluated a number of options we chose WorkPal as our dedicated supplier as the system ticked every box for us and more. We are excited to partner with WorkPal and look forward to a successful relationship as we continue to grow the Edina Service business.”

As part of WorkPal’s 10-year anniversary celebrations, the firm has invested £1m into its operations. This will see it double its workforce over the next two years to meet demand for its software product which allows businesses to communicate effectively and efficiently in remote working setups.

The jobs will span software development, consultancy and technical support roles that will allow a larger team to reach even more clients locally, nationally and internationally.

To complement the recruitment drive, WorkPal has injected £250,000 into a marketing campaign that will strategically target new customers and expose the new way businesses can work and communicate effectively when working remotely.

Mr Megahey says customers will benefit from the investment through software updates, incorporating a new, more modern feel brand as well as tutorial videos detailing how they can get the best out of the product.

Mr Megahey added: “When we launched WorkPal 10 years ago we had no idea the success we would see in such a short space of time. Our original logo was first developed on the back of a napkin and we have been using the same brand since then. With our 10 year anniversary coming up we felt it was the right time to move the brand forward and develop something that reflected the hard work that has gone into building the business and the success that has reaped. The new brand incorporates the original name and overall style but with more vibrant colours and a cleaner, more modern look that illustrates how far we have come.”

Mr Megahey said he expects the next 10 years of business to be just as vibrant as the past decade: “We are now considered a key player in the mobile workforce management arena and our goal is to continue this, while providing the best software and service possible. We are looking at developing the brand into new markets including the USA and the UAE where we can take our knowledge and experience and make a real difference to international companies. There are many industries locally that could benefit from the WorkPal software and we are also keen to grow our customers both in the UK and Ireland.”

WorkPal is part of the Barclay Communications Group, which has been at the forefront of business-to-business mobile, hosted and fixed-line telecoms for more than 20 years.

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