Hospitality and Tourism Recovery Training Programme announced

A Hospitality and Tourism Recovery Programme has been announced designed to provide a skills-led approach to supporting managers in the industry as they move through the pandemic restrictions into recovery ahead.
By Claire Cartmill
Published 5th May 2021, 13:00 BST
SERC Hospitality & Catering Lecturer Ruth Doherty who will host a Chocolatier Workshop on May 27SERC Hospitality & Catering Lecturer Ruth Doherty who will host a Chocolatier Workshop on May 27
SERC Hospitality & Catering Lecturer Ruth Doherty who will host a Chocolatier Workshop on May 27

Management and staff across the Hospitality and Tourism sector have been under huge strain, as the industry has dealt with lockdowns and unable to resume full operations for the past year.

As identified by industry representatives, funded by the Department for the Economy and delivered in partnership across the six Further Education Colleges in Northern Ireland, the free programme will help address the key challenges this sector faces.

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The bespoke training is aimed at Hospitality and Tourism industry managers and technical specialists of all levels, with an Institute of Leadership and Management (ILM) / Chartered Management Institute (CMI) Level 3 accredited qualification also on offer to eligible businesses.

Elaine Flynn, Commercial Contract Manager at SERC said: “The series of masterclasses are designed to meet the needs of the sector and will be delivered online in partnership across all six FE Colleges and will be fully contextualised, bite-size learning sessions.”

Commencing May, the Technical Skills Series of masterclasses will promote skills development in areas such as AR and VR Technologies (May 6), and Podcasting for the Tourism industry (June 3), as well as interactive specialist Hospitality masterclasses in Butchery (10 May), Baking and Patisserie (May 12) Cocktail Making (May 19), Poultry (May 20) and Chocolatier Workshop (May 27).

The the latter two masterclasses will be delivered by SERC.

Further supporting this skills intervention initiative is the delivery of an ILM/CMI Level 3 Award in Leadership and Management that will have a specific focus on the required skills to boost recovery, as identified by sector representatives within the Hospitality and Tourism industry.

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The ILM/CMI Level 3 Leadership and Management courses will be available across all Northern Ireland Colleges until June, commencing at SERC on June 1, Tuesday and Thursday 9am – 12.30pm, for four weeks.

Managers of all levels are encouraged to choose from the menu of free virtual support programmes on offer.

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Related topics:Hospitality