'I know firsthand the realities and challenges facing our customers and frontline teams': Northern Ireland software firm strengthens leadership team with senior appointment

Belfast-based field service management software company Totalmobile has appointed Ricky Moore as managing director of its public sector division.

Ricky brings more than 20 years’ experience with the business, having held a range of senior roles spanning support, delivery and commercial operations during his time at the company.

In that time, he has worked extensively with organisations across local and central government, health and social care, and emergency services. Most recently, he has played a key role in leading Totalmobile’s UK and Ireland Public Sector sales team, working closely with customers and colleagues to drive growth, deepen relationships, and expand service models.

Chris Haggis, chief operations officer at Totalmobile, said: “Ricky’s experience across the business, combined with his long-standing relationships in the public sector, makes him ideally placed to take on this role. He understands both the operational challenges our customers face and how technology can be applied in a way that delivers real, measurable impact.” Ricky Moore, managing director of Public Sector at Totalmobile, explained: “I’ve worked across the public sector for many years now, and I know firsthand the realities and challenges facing our customers and frontline teams. I’m looking forward to continuing to work closely with our customers, building on those strong foundations we already have in place, and ensuring we deliver practical solutions that make a meaningful difference to day-to-day service delivery.” Totalmobile is structured around three core verticals - public sector, housing, and commercial and infrastructure - each led by a dedicated managing director. As a result, customers benefit from more tailored digital solutions, deeper sector expertise, and a partner who truly understands the challenges and opportunities within their sector.