'Smooth operations and outstanding service': Iconic Northern Ireland tourist attraction strengthens leadership team with two key appointments

Titanic Belfast has announced two senior appointments to its leadership team as the attraction continues to grow its operations and enhance visitor experiences.

Denise Kennedy has been named associate operations director, while Kevin Keenan joins as general manager of hospitality.

Denise Kennedy brings over 20 years of experience across retail, events, and tourism operations and has built a strong reputation for delivering operational excellence. She joined Titanic Belfast in 2015 as retail manager and has since progressed into operations, gaining extensive experience across all departments and working closely with clients and stakeholders.

In her new directorate role, Denise will focus on ensuring that TBL International delivers meaningful impact and measurable commercial value, while continuing to provide world-class visitor experiences.

Kevin Keenan has 16 years of experience in the hospitality industry, with a focus on hotel, catering, and event operations. He has worked in five-star properties across Northern Ireland and the United States and is passionate about delivering exceptional customer service. In his new role, Kevin will oversee the day-to-day management of Titanic Belfast’s conference and banqueting suites, ensuring smooth operations and outstanding service for clients and guests.

These appointments reflect Titanic Belfast’s commitment to operational excellence and its dedication to providing exceptional experiences for visitors and event clients alike.