Telecoms firm to create 10 new jobs with £1m investment

The Belfast based firm is to increase its customer service and engineering teams over the next year as it seeks to grow its presence and help increase the performance and connectivity of its clients across Northern Ireland and further afield.

The company is also plans to invest in a range of new, industry leading, cloud-based products during the next two years, enabling local SMEs to compete on a global scale.

Founded in 1998 by Eric Carson and Martin Hamill, the company now has an annual turnover in excess of £13m.

The new programme of investment for the successful, family-owned company, is in response to a steady increase in demand among its private, corporate and third sector customers.

“This is a hugely exciting time for us as we maintain and push the growth we have been experiencing over the last number of years,” said sales director Stuart Carson.

“This £1m is in addition to the annual £5m we invest in providing locally based customer care and support.

“As an independent company, we only invest in the technologies that will benefit our customers and we are committed to sourcing the best suppliers and support to ensure the best user experience.

“We pride ourselves on providing the highest possible quality of customer care and technical support.

“As organisations and corporations seek to improve and advance their communication abilities, we will be at the forefront of technology and innovation to deliver for their needs.”

With more than 10,000 customers across Northern Ireland, and with offices in Belfast, Dublin and Glasgow, Rainbow Communications can count almost half of NI’s Top 200 companies as key clients.

As it approaches its 20th year in business, the company is also pursuing the integration of the latest technological advancements, including IP Voice, Hosted Voice, multi-platform mobile applications and cloud-based software, to ensure businesses of all sizes have the best choice of product to stay connected, safely and securely.

Stuart added: “This is a mobile world. Companies need to adapt to stay ahead. Unified communications are of paramount importance and relevance and this investment will allow us to develop our offering over the coming years for all our clients.”