‘Guardian angel’ nurse in line for top UK prize

Noreen Ferguson, a health visitor based in the Western Trust, is one of six nurses from across the UK who have been named as a finalist in the Patient’s Choice category of the RCN Nurse Awards.

Noreen, who works in Belleek, was nominated by Olivia McManus, who said she not only guided her through her son’s autism diagnosis, but also acts as a rock for the whole community.

Olivia said: “My husband and I struggled to come to terms with the autism diagnosis. Our hearts were breaking but Noreen helped and guided us with every aspect, so we are now better equipped to deal with it.”

Noreen spotted development delays at their son Dáire’s two-year review.

“Myself and my husband were not ready to face or believe the diagnosis and Noreen recognised this. On Father’s Day we had a difficult family day out with a very public meltdown, and it really brought home what we were facing.

“At the health centre the next day, Noreen instantly acknowledged why I needed to see her. She came towards me with outstretched arms and hugged me, one of the most poignant moments in my life.

“The emotion of everything surfaced that day and Noreen spent the afternoon explaining the process of referral, talking me through avenues to get Dáire the best possible interventions, listening to my hopes and fears for my son. This was a very hard day for me and I am indebted to Noreen for being there.”

She added: “In the past year, Dáire has made vast improvements in his speech, eye-contact, social skills and many other areas. Any tears I shed now are ones of happiness and pride at how well he is doing. This is all thanks to Noreen.”

Olivia said many families see her as a true friend, confidante, therapist and mother figure.

“Many mums in our area have been through many different challenges, and it is always Noreen’s name that is mentioned for her invaluable support.”

Speaking about her nomination Noreen said she is shocked to have been nominated: “I can’t believe that someone has been so kind to actually go to the trouble that Olivia did to nominate me.

“It is so heartfelt and so lovely to hear. It is also recognition for what we do as health visitors. We are a fabulous team.”

The award enables members of the public to thank a nurse, midwife, health visitor, healthcare assistant or assistant practitioner who has provided exceptional care.

To vote for Noreen, visit www.rcni.com/patients-choice-vote before August 28.

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