What is wrong with Snapchat? Snapchat is finally back up after a four hour outage - what happened and why?

Snapchat is the latest social media app to be met with technical difficulties in recent weeks. What has happened and why is Snapchat down?
By Sarah McCann, Search and Trends Writer
Published 13th Oct 2021, 15:41 BST
Updated 14th Oct 2021, 13:30 BST
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Snapchat is now back up and running after being offline for four hours.

Up to 13,000 users reported difficulties getting access to Snapchat on Downdetector a website which reports technical problems.

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Many users were suddenly left unable to access the app, post or send messages.

Some users have been able to log back in and send messages, but others are still unable to access their accounts

What have Snapchat said?

Snapchat took to Twitter to confirm the problem, stating, “We’re aware that some Snapchatters are having issues using the app right now - hang tight, we’re looking into it!”

They have since confirmed the issue is resolved, again tweeting, "The issue has been fixed! If you're still having trouble, please let us know. Happy Snapping!"

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It has been confirmed that Snapchat is down, but no reasons as of yet has been given why.It has been confirmed that Snapchat is down, but no reasons as of yet has been given why.
It has been confirmed that Snapchat is down, but no reasons as of yet has been given why.

However, they have not confirmed as of yet what has caused the issue.

Facebook, Instagram and WhatsApp

The issue is reminiscent of a similar crash that caused Facebook, Instagram and Whatsapp to go offline a few weeks ago.

At the time, a major power outage caused Facebook, Instagram and WhatsApp to crash globally for six hours, costing Mark Zuckerberg an estimated $6bn (£4.4bn).

More to follow on this developing story.

Related topics:FacebookTwitterInstagram

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