Uber reveals which UK cities have the best and worst rider ratings as Belfast tops the bill

Uber passengers in Belfast have the UK’s highest average rating, new figures show.

The mini cab app company – which asks drivers and riders to score each other out of five after each journey – said the average rider rating in Northern Ireland’s capital was 4.91.

placeholder image — A general view of the Uber app as passengers in Belfast have the highest average ranking, according to new figures

At the other end of the scale, Uber passengers in Bristol have the UK’s lowest average rating of 4.73.

London users have the second-lowest average score at 4.75.

The nationwide average is 4.84.

A passenger’s overall rating is based on their most recent 500 trips.

Uber said “even great cities have room to up their rider etiquette”.

It recommended that riders wanting to improve their score should avoid actions such as being disrespectful, being late, eating in the car or changing the destination mid-journey.

Andrew Brem, general manager for Uber UK, said: “Every day, thousands of incredible drivers go the extra mile to make trips safe, friendly and enjoyable.

“The Uber community is built on mutual respect, and we hope this serves as a reminder to keep those positive connections going.”

– Here are the five locations with the highest average rider rating:

1. Belfast (4.91)

2. Cambridge (4.89)

=3. Oxford (4.88)

=3. Merseyside (4.88)

5. Cardiff (4.86)

– These have the lowest average rating:

1. Bristol (4.73)

2. London (4.75)

3. Birmingham (4.79)

4. Leicester (4.81)